Jobs

Location: Ikeja, Lagos

Job Summary

The Branch Manager is responsible for overseeing the daily operations of the branch, driving business growth, ensuring excellent customer service, managing staff performance, and maintaining compliance with company policies and regulatory standards.

Key Responsibilities

Oversee and manage the overall operations of the branch

Develop and implement strategies to achieve business targets and profitability

Monitor sales performance and drive revenue growth

Ensure high levels of customer satisfaction and service delivery

Supervise, train, and evaluate branch staff

Prepare and manage budgets, reports, and financial statements

Ensure compliance with company policies, procedures, and regulatory requirements

Handle customer complaints and resolve issues promptly

Build and maintain strong relationships with clients and stakeholders

Coordinate with head office and other branches on operational matters

Ensure proper documentation, record-keeping, and reporting.

Educational Requirements

Bachelor’s Degree in Business Administration, Management, or a related field

Certification on Business Development Courses

Experience Requirements:

5–8 years of relevant work experience in operations, sales, or branch management

At least 2–3 years in a leadership or supervisory role

Experience in managing teams and driving business growth

Other Requirements:

Strong integrity and professionalism

Ability to adapt to a fast-paced business environment

Willingness to travel when required

Strong attention to detail and accountability

Customer-focused mindset

Good knowledge of the industry and market trends.

Required Skills:

Strong leadership and team management skills

Excellent communication and interpersonal skills

Strategic thinking and problem-solving abilities

Financial management and analytical skills

Sales and business development expertise

Decision-making and organizational skills

Ability to work under pressure and meet deadlines

Proficiency in Microsoft Office and relevant business software.

Remuneration

Salary: N400,000 net monthly.

Application Closing Date

Not Specified.

How to Apply

Interested and qualified candidates should send their CV to: hr@smashtechgroup.com using the job title as the subject of the email.