Jobs

Location: Ikoyi, Lagos

Description

We are seeking a smart, proactive, and well-presented Marketing & Customer Service Executive to drive client engagement and brand visibility for our upscale salon located within an exclusive members-only club.
The ideal candidate will be responsible for promoting salon services to club members, managing online marketing platforms, and delivering excellent customer service to both members and a limited number of non-member clients.

Key Responsibilities

Develop and implement marketing strategies to attract and retain club members
Promote salon services within the club through approved channels and networking
Manage and grow the salon’s presence on social media platforms (Instagram, WhatsApp, etc.)
Respond promptly to client inquiries, bookings, and complaints
Build and maintain strong relationships with clients to encourage repeat business
Create engaging content (posts, promos, offers) to drive traffic and sales
Track marketing performance and provide periodic reports
Ensure a seamless and high-quality customer experience at all touchpoints

Requirements

Minimum of HND or Bachelor’s Degree in Marketing, Business Administration, or a related field
Minimum of 2 years experience in marketing, customer service, or a similar role
Experience in the beauty, lifestyle, or luxury service industry is an added advantage

Other Requirements:

Must be well-groomed and presentable
Strong understanding of working with high-profile or elite clientele
Ability to maintain confidentiality and professionalism at all times
Must be proactive, creative, and result-driven
Flexible with working hours, including weekends.

Required Skills:

Strong communication and interpersonal skills (Must be able to write and speak in english impeccably)
Excellent customer service orientation
Social media marketing and content creation skills
Ability to engage high-end clientele with professionalism and discretion
Good organizational and multitasking abilities
Basic knowledge of digital marketing tools and trends

Remuneration

Salary: N150,000 – N250,000 monthly.
Competitive salary (based on experience)
Performance-based incentives/commissions
Opportunity to work in a premium and exclusive environment

Application Closing Date
30th May, 2026.

How to Apply
Interested and qualified candidates should send their CV to: cassysignature@yahoo.com using the Job Title as subject of the mail.

Note: For more information, call 08030787140.