Jobs

Location: Ogun

Responsibilties

Oversee the day-to-day operations of all departments within the organization.

Develop and implement operational policies, procedures, and protocols to ensure efficiency, consistency, and compliance with company standards and regulations.

Lead and motivate a diverse team of department heads and staff members, fostering a positive work environment and promoting teamwork and collaboration.

Monitor and evaluate performance metrics, such as guest satisfaction scores, revenue targets, and operational expenses, and implement strategies to achieve and exceed goals.

Manage inventory levels and procurement processes to ensure adequate supplies and equipment are available to support operational needs.

Conduct regular inspections of thefacilityto ensure cleanliness, safety, and maintenance standards are met.

Handle guest inquiries, complaints, and special requests promptly and effectively, resolving issues to the satisfaction of the guest and in accordance with company policies.

Collaborate with the human resources department on recruitment, training, and performance management initiatives to develop a skilled and motivated workforce.

Stay informed about industry trends, competitor activities, and emerging technologies to identify opportunities for improvement and innovation.

Requirements

Interested candidates should possess an HND / Bachelor’s Degree with 5 – 7 years experience in hospitality.

Salary

N300,000 – N400,000 monthly.

Application Closing Date

16th December, 2025.

How to Apply

Interested and qualified candidates should send their CV to: tophireafrica@gmail.com using “Operations Manager” as the subject of the email.